About WIB

WIB Staff

Have Questions? The WIB Staff is ready to help!
Please contact WIB staff directly for the following:

For questions on:

  • Research and development of WIB-endorsed products and services
  • Speaking opportunities at WIB educational events

Contact: Julianna Graham - President, WIB Service Corporation and Senior Vice President, Education Development, at julianna@wib.org or (415) 352-3223.

For questions on:

  • WIB Marketing Activities
  • Public Relations & Media Inquiries
  • The WIB Products & Services Directory
  • All bank membership items including costs, benefits, status or contact changes
  • Member Concierge Services

Contact: Krista Gulbransen, CAE, Vice President, Marketing & Membership, at krista@wib.org or (415) 352-3229.

For questions on:

  • Endorsed and Group Purchase Programs information and how the bank can best use them
  • Request for appointment with or contact for WIB Endorsed Program and Group Purchase Program Partners
  • Getting the most out of your WIB bank membership

Contact: Bill Zent, Vice President, Member Relations, at bill@wib.org or (858) 270-9404.

For questions on:

  • WIB Conferences and Summits
  • Program and Event logistics

Contact: Ray Smith, Vice President, Programs & Events, at ray@wib.org or (415) 352-3224.

For questions on:

  • Endorsement/Due Diligence Process
  • Status of WIB-endorsed products and services RFP submissions
  • Co-sponsorship with WIB of educational events
  • Co-marketing or Partnership Activities
  • Certification Programs

Contact: Jaine Kim, Vice President, Member Services & Education Development at jaine@wib.org or (415) 352-3231.

For questions on:

  • Associate Membership and use
  • Exhibiting, sponsorship or advertising opportunities at WIB Conferences educational events

Contact: Clark Franklin, CMP, Manager, Exposition & Sponsorship, at clark@wib.org or (415) 352-3225.

For questions on:

  • Season Pass for Learning use or purchase
  • Webinars
  • WIB Forums and Institutes
  • WIB Workshops and Seminars

Contact: Brian Hutto, Manager, Programs & Events, at brian@wib.org or (415) 352-3226.

For questions on:

  • WIB Website
  • Writing an article for Western Independent Banker Magazine and electronic Digests (WIB Associate members only)
  • Advertising in Western Independent Banker magazine, WIB website, Conference Program Books and in WIB electronic Digest newsletters
  • WIB Publications, including electronic Digest newsletters

Contact: Nancy Jennings, AVP, Communications, at nancyj@wib.org

For questions on:

  • Marketing Brochures & Materials
  • Use of WIB or WIB Service Corporation logos

Contact: Mike Thompson, AVP, Marketing at mike@wib.org or (415) 352-2323.

For questions on:

  • Contact changes
  • Membership status
  • Information systems administration

Contact: Allan Chan, IS Manager at allan@wib.org or (415) 352-2323.

For questions on:

  • Financial Operations
  • Accounts Payable & Receivable
  • Human Resources
  • Office Administration

Contact: Cynde Youll, Senior Vice President, CFO & COO, at cynde@wib.org

For questions on:

  • Accounts Payable & Receivable
  • Dividend Rewards Program
  • Using Dividend Rewards Certificates 
  • Your Registration or Confirmation for WIB Conferences and Events

Contact: Ellie Rovira, Office Manager, at ellie@wib.org or (415) 352-2323.

Our President & CEO, Nancy Sheppard (nancy@wib.org), is available to discuss WIB programs and services and issues impacting community banks.

Not sure who you need to contact? We'll figure it out for you! Just send a note to our general e-mail address, info@wib.org.

Prefer to talk with somebody? Give us a call at (415) 352-2323. Or you can fax us at (415) 352-2314.