Conferences & Education
2004 Annual Conference Speaker Handouts
The 2004 WIB Annual Conference for Bank Presidents, Senior Officers & Directors was a terrific success. Whether you attended and missed a handout, or if you were unable to join us in Hawaii, you can view and print any of the following session handouts that were provided to WIB electronically (just click on the session title). For a complete list of all sessions presented at the conference, click here.
These are presented in Adobe Acrobat format, so you will need to have Adobe Acrobat Reader in order to view them.
If you do not have Adobe Acrobat Reader installed on your
computer, follow the link below for a free copy:
Concurrent
Sessions Directors
Workshops
Hot
Forum & Vendor Showcase Sessions
GENERAL SESSIONS
“The Six
Immutable Building Blocks of High Performance”
Cass Bettinger, President, Cass Bettinger & Associates
This session will identify and define the fundamental and unalterable realities inherent in the commercial bank business model. We will then address each of the specific strategic implications of these realities, which are ... always have been ... and always will be ... “the six immutable building blocks of high performance” for all commercial banks.
“Someone
Turn Off the Waves…Can't You See I'm Trying To Build Sandcastles? …
Becoming an Enthusiologist in Your Organization”
Tom Dobyns, Chief Enthusiology Officer, Enthusiology!
Where does the time go? Did you have good intentions of being a proactive leader in your organization today? Again you spent the day doing things that "needed to get done", but weren't strategic at all. We'll discuss how you can increase your effectiveness as a leader, given all the "waves" that regularly crash around you. Your people are your greatest asset, and your biggest leverage point for increasing profitability, productivity and effectiveness in your organization. If you could only focus on one item in the coming 12 months, your people would provide the biggest positive change…period! Several simple principles will be discussed to fill your bank with Enthusiology!
“Winning
the Bank Talent War”
Steve Williams, Principal, CornerStone Advisors, Inc.
Recruiting and holding onto qualified employees has become a big headache for bankers. Many senior managers are worried they won’t be able to build the right team for the next 10 years from an arsenal of body-pierced tellers, workmen’s comp fraudsters and late-stage job coasters. Steve will address new ideas in recruiting, training, compensating, incenting and executive development that will overcome this ongoing problem.
“Analyst
Panel Discussion of Community Bank Stock
Value and Market Issues”
Joseph K. Morford, Managing Director, RBC Capital Markets
Fred Price, Principal, Sandler O’Neill & Partners
Brett Rabatin, Senior Analyst, FTN Midwest Research Securities Corp.
Is margin compression a permanent condition and or a temporary situation and if so, when will we return to “normal”? What’s new in capital management? What’s the future of trust preferred issues? What “new" alternatives exist for raising capital? How leveraged should you be? What’s the latest in the M & A world? Is there a “sweet spot” in size for community banks to sell? Three investment experts in this panel discussion will address these and other important questions during this session.
“The New
Expectations of Bank Leaders: Developing and Retaining Rainmakers”
John D. Callos, President & CEO, IdeaBridge, Corporate Growth Advisors
The proven best practices in commercial banking sales and referral building are reviewed. This presentation provides keen insight into the essential qualities, traits and attributes of leading bank Rainmakers. John draws from his experience as a 20-year banking veteran and from his current training programs that involve hundreds of commercial bankers in highly competitive markets. He identifies with unique clarity, exactly what Rainmakers are doing to consistently grow their banks and he also outlines what to do when sales prove elusive. If growth is on your bank's agenda in 2004, this is a presentation that you should not miss.
“The Future
of Technology in the Banking Industry”
Tom Williams, Business Recovery Consulting Manager, Jack Henry -
Centurian Division
The role of technology in the banking industry has played a significant role in how banks conduct business. It began as a means of providing efficiency in servicing customers and minimizing overhead. Today, it provides the automation and backbone for new offerings and key customer service functions. For many banks it also provides a competitive advantage. Is your bank keeping up with the technological wave of the future? Should it? In this session we will explore the continued advantages of using technology and the role of technology in the future of banking.
“Regulatory
Panel for CEOs”
Moderator: Jonathan D. Joseph, Partner, Kirkpatrick & Lockhart, LLP
Nancy E. Hall, Regional Director, FDIC
Kay E. Kowitt, Regional Director - Western Division, OCC
Terry S. Schwakopf, EVP/Banking Supervision & Regulation, Federal
Reserve Bank of San Francisco
Senior representatives from three federal banking agencies will discuss banking conditions, new regulatory initiatives and hot topics, the changing role of directors, loan loss reserves, real estate concentrations and examination issues.
“Winning
the Customer Retention Race”
Charlene Stern, Senior Vice President, NewGround
Bank surveys indicate an alarming disconnect of customers from their primary bank. The single most important differentiator is the meaning of your brand and the actual delivery of your brand experience across all points of presence. This session provides a framework for understanding and defines key steps in innovating a brand that builds customer retention and a deeper meaning of who you are in your customers’ financial lives. She will include these topics and case studies: rebuilding the brand-to-customer relationship; the real price of technology in the customer building equation; building your brand experience; and, challenges and rewards.
“Effective
Strategic Planning”
John Oliver, President, Laurel Management Systems
A recent ABA Survey of Best Practices in Strategic Planning produced alarming results…90% of respondents agreed “strategic planning is very important” but only 32% agreed with the statement “we are effective at it”. Research shows a direct correlation between excellence in strategic planning and superior operating performance. This workshop is an introduction to a half-day course designed to act as the first step in putting into place a superior strategic planning process. It will introduce the strategic planning function in a down-to-earth style without much of the “management-speak” that is often associated with this areas.
“Regulatory
Panel for Directors”
Moderator: Jonathan D. Joseph, Partner, Kirkpatrick & Lockhart, LLP
Nancy E. Hall, Regional Director, FDIC
Kay E. Kowitt, Regional Director - Western Division, OCC
Terry S. Schwakopf, EVP/Banking Supervision & Regulation, Federal
Reserve Bank of San Francisco
Senior Representatives from three banking agencies will discuss banking conditions, new regulatory initiatives and hot topics, the changing role of directors, loan loss reserves, real estate concentrations and examination issues.
HOT FORUM & VENDOR SHOWCASE SESSIONS
Hot
Forum: "Compliance
Management 2004: The Role of Directors and Senior Management and Other
Hot Issues"
Compliance Services, Inc., Karen Bowen, Vice President &
Senior Consultant
The role of the Board of Directors and senior management is changing. The new compliance examination procedures are risk-based and include a “top-down” approach in determining the compliance of your bank. Are you actively overseeing the bank’s compliance function? Are you ensuring that appropriate corrective action is taken when violations are noted during the auditing process? This session will discuss these issues and also include information regarding the “hot issues” for 2004 - Customer identification Program requirements and the Home Mortgage Disclosure Act reporting revisions.
Hot
Forum: "Executive
& Director Compensation Trends & Best Practices of
Compensation"
Clark Consulting, Robert Miller, President, Compensation Group
Executive and board compensation is the responsibility of the compensation committee. Ken will explore trends in total executive compensation including the elements of compensation such as base pay, annual incentives, long term incentives, benefits and perquisites. Board compensation and benefit trends will also be discussed. Total compensation is the best practice benchmark in measuring and benchmarking compensation for executives and directors. Ken will also discuss other issues such as change in control agreements, employment agreements and other executive benefit trends.
Hot
Forum: "Extreme
Leadership! What if you made a leadership mistake and it got you or your
management team killed?"
Pacific Coast Banking School, Dave Enger and Mike Ryan
Mike Ryan, Founder of Direct Action and Dave Enger, Executive Director of Pacific Coast Banking School present an insightful look at leadership in the extreme and lessons that can be applied to banks and other businesses. Mike is a former U.S. Navy SEAL officer and will focus on the leadership and teambuilding techniques used by SEAL Teams to identify, develop and employ highly effective leaders. Leadership and decision-making at this level has life and death consequences. As a past SEAL instructor, Mike will provide insights into the training that is required for this kind of leadership and how it involves near death physical punishment and conditioning. Dave Enger, an engaging, nationally recognized speaker, instructor, consultant and business leader, will differentiate between the SEAL training and the rules of extreme leadership from a banker’s perspective. Dave offers sound advice and practical and inspirational lessons for corporate leaders where the price of a bad decision may not end in death, but the wrong decision may make you wish you were dead.
Vendor
Showcase: "Best
Practices of Compensation Committees"
Clark Consulting - Ken Derks, Senior Vice President, Compensation Group
The role of the compensation committee of the board of directors is becoming more important as a result of Sarbanes-Oxley. Ken will focus on best practices of compensation committees which include: roles and responsibilities, compensation philosophy, number of members, committee structure, charter development, authorities, executive and board compensation, and agendas. He will provide you with a framework for understanding and developing the necessary components. An effective compensation committee will allow management to better plan compensation elements, including base pay, annual incentive, long-term incentives, benefits and perquisites.
Vendor
Showcase: "Outsourced
Document Custodial, Auditing and Imaging Solutions"
Security Connections - Jon Maughan, Vice President Sales and Eric
Hender, Vice President of Operations
Security Connections, has been providing outsource solutions to the banking industry for 20 years. In its role as a document custodian, all incoming loan files (residential, commercial) are imaged upon receipt and stored in SCI’s secure vault. Images of these loan files are available 24/7 on SCI’s secure website for viewing and printing. Let SCI show you how we can reduce your imaging and file storage costs. In addition our services include loan file audits, file imaging & secure website hosting of the images, file creation, document inventory, and web reporting.