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Conferences & Education

Operations Track 

A finite focus on best practices gives you a leg-up in navigating your bank’s operations during turbulent times.

From managing vendor and outsourcing risk to conducting operational review and integrating results into existing operations, we guarantee you’ll head back to your bank with renewed energy to implement newly learned best practices.

Who Should Attend

• Chief Operating Officers
• Chief Administrative Officers
• Branch Administrators
• Deposit/Loan Operations

Operations Track Schedule
As of August 6, 2010

Click here to view Operations Track Speaker Biographies

 

Operations Track Sessions

Click here to view Operations Track Speaker Biographies

Click on the "Handout" links below to view and print PDFs of Speaker Handouts (where available).

Saturday, November 13 | 8:00-10:00 am General Session

Economic Overview: Will 2011 Define the Industry?
Dr. Donald Ratajczak, Consulting Economist, Morgan Keegan & Co.

By the time of this conference, 2010 will almost be behind us. Will 2011 be a year of prosperity or will the challenges of the past continue? Join us as our speaker looks forward and provides his thoughts on what’s in store for the West’s economy.

Saturday, November 13 | 11:15 am-12:15 pm Learning Session

Outsourcing & Vendor Management: Understanding Risk & Implementing Best Practices
Michael Cohn, Director, WolfPAC Solutions Group, Wolf & Company, P.C.

Handout

This updated presentation includes topics on current and future trends and addresses areas such as: why this subject is important, why banks outsource activities, the risks involved with outsourcing, how you can mitigate these risks, and best practices. Throughout the presentation, real-life stories, examples and innovative solutions are provided.

Saturday, November 13 | 2:00-3:00 pm Learning Session

Fraud Prevention Strategies for Online Financial Institutions
Pat Corey, President, Independent Bankers Insurance Services
Elaine Gieszler, VP Business Development, uMonitor-Parsam Technologies
Tom Mulligan, Vice President, Independent Bankers Insurance Services
Linnea Solem, Chief Privacy Officer/Director of Business Risk & Privacy Management, Deluxe Corp.

Handout

You’ve extended your branch to the mobile and virtual world and made it easier for existing and new customers to bank with you. But, how do you know the person signing into these platforms is really who they say they are? What steps can and should you take to limit the potential fraud? Our panel of speakers discuss best practices being employed today and options you have available to minimize any losses to your bank.

Saturday, November 13 | 3:15-4:15 pm Learning Session

How Regulatory Orders and Actions Impact Operations
Adam Shapiro, Director, Promontory Financial Group, LLC 

Handout

Every order and action comes with a list of requirements which the bank must meet to be in compliance – requirements that are in addition to day-to-day operations of the bank. Our speaker provides insight and real-world examples of the types of actions and their impacts on your operations.

Sunday, November 14 | 8:00-10:00 am General Session

Moderated Regulator Panel
Ken Binning, Vice President, Applications & Enforcement, Banking Supervision & Regulation, FRB-SF
Janet Bonnefin, Principal, Aldrich, Bonnefin & Moore, PLC
George Parkerson, Assistant Regional Director, FDIC
Moderator: Tullus Miller, Financial Service Partner, Moss Adams, LLP

Our panel discusses industry issues, concerns and challenges and what they see as current and upcoming hot issues. Have your questions addressed in this interactive session.

Sunday, November 14 | 1:15-2:15 pm Learning Session

Implementing an Operational Risk Management Program
Ruth Razook, CEO, RLR Management Consulting, Inc.

Handout

So you survived the chaos of 2009 and 2010. How about focusing 2011 on delivering value to your financial institution through more effective risk and compliance management? In other words, developing the payback to your institution and shareholders for the investment they’ve made in people, process and technology. This session provides ways for you to be proactive with operational and compliance risks to realize efficiencies of streamlining the risk function and to deliver value to the bank’s operational risk management strategy.

Sunday, November 14 | 4:15-5:15 pm Learning Session

Troubled Debt Restructures
Derek Criswell, Audit Partner, Moss Adams, LLP

Handout

Those charged with corporate governance must understand the accounting and regulatory reporting requirements necessitated by the restructure of delinquent loans. This session helps you to better understand the definition of a TDR, when a restructuring is a TDR, the specialized accounting for TDRs, including the impact of the CRE guidance and critical management and governance tips for TDRs.

Monday, November 15 | 8:00-10:00 am General Sessions

Crystal Ball for Community Banks – The “Megatrends” For the Next Decade
Rich Weissman, President and CEO, DMA

Handout

“Megatrends” are those dramatic changes that create new ways of doing things and alter the fundamental foundation of an industry. They are more than simple trends, and their implications are far-reaching. For banking, there have been a limited number of megatrends in the industry over the past 100 years, and the industry is clearly in the process of re-inventing itself and creating new megatrends. This presentation gives you a big-picture focus on what you can do to prepare your bank for the future.

Meeting Regulatory Requirements & Legislative Demands
Joseph T. Lynyak, III, Partner, Venable, LLP

Handout

By the time of the conference, the impacts of the financial reform will begin to become apparent. Our speaker, a Washington insider, will provide an insider’s look and approach to meeting the new regulatory hurdles.

Monday, November 15 | 10:15-11:15 am Learning Session

Conducting an Operational Review
Michael Wofford, Engagement Manager, Sheshunoff Consulting + Solutions

Handout

Conducting an operational review is the perfect starting point for banks to determine what steps they can take to improve profitability. Our speaker discusses questions and areas within the bank to include within your operational review that can impact performance and profitability.

Monday, November 15 | 11:15 am-12:15 pm Learning Session

The Dodd-Frank Act: How New Governance, Risk and Compliance Regulations Will Shape Community Banks in 2011 and Beyond
Jonathan D. Joseph, Counselor at Law, Joseph Law Corporation

Handout

The Dodd-Frank Wall Street Reform and Consumer Protection Act was the most far reaching financial reform legislation since 1933.  Recent industry projections estimate up to 5,000 pages of NEW regulations will be required to implement Dodd-Frank.  These new regulations and the changing governance, risk and compliance (“GRC”) environment associated with them will shape the face of banking well into the foreseeable future.  Our speaker will  provide a near real time view of how the regulators are interpreting the legislation and highlight new regulations applicable to community bankers as well as what to expect and when.

Monday, November 15 | 12:30-2:30 pm Lunch with Speaker

Kill the Know-Do Gap and Become a Better Leader
Dale Biron, Principal, Core Action Associates, Inc.

Handout 1  |  Handout 2  | Handout 3

We know what to do...we just can’t get ourselves to actually do it! As leaders, we know we need regular feedback yet we often avoid it. We know we need structure and follow-up for sustainable success but constantly choose to “wing it.” Join us for the unvarnished truth about leading oneself and others. Take away practical tools that have been vetted and proven to be effective.

CEU Credits

Up to 14.5 CEUs hours may be available for this portion of the program.

Finance, Compliance, Operations & Risk Management Advisory Committee

Fred Bailard, EVP, Cash Management Solutions, Presidio Bank, San Francisco, CA, Operations Chair
Robert Nobriga, EVP & CFO, Hawaii National Bank, Honolulu, HI, CFO, Compliance & Risk Chair
Gary Burns, SVP/CFO, Clatsop Community Bank, Seaside, OR
Lee-Ann Cimino, EVP & CFO, Sutter Community Bank, Yuba City, CA
Christina Cook, CFO, Bank of Marin, Novato, CA
Eugene Jeanne, Chief Financial Officer, Tri-Valley Bank, San Ramon, CA
Steve Jones, CPA, EVP & CFO, Security First Bank, Fresno, CA
Jennifer Quinn, EVP/CFO/CAO, Mission National Bank, San Francisco, CA
Peter Wiese, Partner, Perry-Smith LLP, Sacramento, CA

 

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