Products & Services
“Telling It Like It Is” – Testimonials From Satisfied Community Bankers
Anyone can say they offer a quality product or service and we’re no exception. But savvy customers – including community bankers – say “prove it.”
We’re pleased to present the proof: testimonials provided from satisfied bank users of our WIB Endorsed Program and Group Purchase Program partners. Their comments provide the most credible and best advertising regarding the quality of our vendor evaluation process and of the “best of breed” products and services selected.
Deluxe
"Deluxe provides our Bank exceptional service. We have had only two different sales representatives in the last 15 years. Both have met all of our expectations."
Jeffrey Jones, Executive Vice President/COO
Bank of Idaho
6/10/2010
Diligent BoardBooks
"We saved 750,000 pieces of paper last year by using Diligent Board Books."
Bryan Luke, EVP
Hawaii National Bank
8/18/2010
Granite Payment Alliance
"Our experience with Granite Payment Alliance compared to previous processors is a breath of fresh air! The staff is friendly, professional and is always available for assistance. We are always treated with respect from all levels of the company."
Chris Davis, AVP
Security State Bank, WA
6/7/2010
"We use WIB-endorsed partners to save expenses and increase income. Granite Payment Alliance not only has best-of-class service, but a proactive sales program that also includes indentifying potential income based on account types."
Dave Bobbitt, Chairman & CEO
Community 1st Bank, ID
8/18/2010
"When our bank was looking for a new merchant processing services provider, we looked to WIB for a recommendation. Granite Payment Alliance was a great referral and we were very pleased with their prompt response and excellent presentation!"
Scott Andrews, Regional Manager
AmericaWest Bank, CA
8/18/2010
"Granite Payment Alliance came to our office to conduct a two day workshop for our bank’s end users. That kind of follow-up and commitment by a vendor after the sale is impressive."
Dave Bobbitt, Chairman & CEO
Community 1st Bank, ID
10/7/2010
Independent Bankers Insurance Services (IBIS)
"IBIS was instrumental in helping the bank and our local agent obtain quality insurance for our bank at a very competitive price. They take the time to know your bank and are very effective in dealing with the insurance companies, particularly during these tough economic times."
Terry W. Frydenlund, President/CE
1st Bank of Yuma, AZ
6/7/2010
MoneyPass
"MoneyPass puts us on a level playing field with the megabanks. Our customers know have access to an extensive network of ATMs – surcharge-free!"
Mark Lund, President & CEO
Community 1st Bank, AZ
3/10/2010
"This product gives us the opportunity to get customers despite the fact we have no ATM network of our own. Access to their money is definitely important to any customer and this solves the issue."
Liz Hamilton, VP/Controller
Kirkwood Bank of Nevada
5/28/2010
"Money Pass offers a product that has value for the customer especially for smaller institutions that offer free ATM transactions to customer."
Virginia Reid, SVP & HR Director
California Business Bank
5/28/2010
"It appeared to be a no brainer. We did exhaustive studies and concluded it really was a no brainer. We save money, expand our network, and improve the client experience."
Rauly Butler, SVP/Retail Banking Sr. Manager in Retail
Banking
Mechanics Bank, CA
5/28/2010
"For a nominal decrease in surcharge income, we can compete with the big bank ATM networks for the first time. One more way to level the product playing field so our community bank service advantage can win us the business."
Mark Christian, EVP
Pacific Western Bank, CA
7/8/2010
vCom Solutions
“I just wanted to let you know how enthralled I am with how the project is going. The team and process that vCom has in place is very impressive.”
Jim Bygland, CIO & EVP
West Coast Bank, OR
3/14/12
WIB Service Corporation Endorsed-Partner Due Diligence Process
“It was important that it was WIB approved.”
Monica Canchola, Operations Admin. – Manager
Tri Counties Bank, Chico, CA
12/1/2009
“WIB Service Corp's due diligence process provides additional reassurance that supports the bank's own due diligence process.”
Terry Frydenlund, President/CEO
1st Bank Yuma, Yuma, AZ
12/1/2009
“I respect the due diligence that WIBSCO performs before endorsing a vendor.”
Cheryl Bishop, President & CEO
Skagit State Bank, Burlington, WA
7/27/2009
“We try to use WIB-Endorsed Program partners as our primary vendors because we trust their vendor evaluation process.”
Peter Tomaszewski, Information Security Officer
Exchange Bank, Santa Rosa, CA
12/2/2009
Endorsed-Partner Pricing
“We had looked at solutions before and found that they were not priced for the community bank. Using the WIB preferred pricing brought this to a reasonable cost.”
Melissa Lanfre, Chief Financial Officer
Beach Business Bank, Manhattan Beach, CA
12/2/2009