inform. educate. connect. Issue #7 - February 2010  
In this volatile marketplace are you experiencing a decline in employee confidence or employee-relations issues? Our VIP Partner, Cass Bettinger & Associates, has developed an effective tool to measurable behavioral change and improved leadership effectiveness.  Providing you with a strategic plan to have a positive impact on the corporate culture of your institution and on financial performance over time.  Click here to view a short video on the 360 Review.

Hot WIB Education Programs

WIB has an extensive array of quality education programs, including those listed below. Don't miss out! Check wib.org for updates to our offerings throughout the year.

Peer Exchange Network - HR/Training - May 26 – Conference Call

Education Summit & Expo - November 11-15 –  Las Vegas
To get more details and info on each Track programming, cost and schedule click here.

Click here to view other Education Programs

Take advantage of cost effective and comprehensive distance learning education!  
Our Distance Learning Program allows your employees the flexibility to complete training on their scheduleat their desk or at homewith the assistance of an instructor.



Finding the right banking talent just got easier! 

Announcing WIB’s newest way to meet the HR needs of the bank – Job Connect! Renew your WIB membership in 2010 and get at least one free job posting! This is your way to reach targeted, qualified candidates along with tools to manage your online recruiting efforts. Search resumes of possible candidates for free. Contact us for more information.

In a time when employment law revisions and regulations are aplenty, how will you know the best way to manage the job you have to do in your community bank? We are all challenged with knowing how to do our job while keeping up with any new issues of concern. The learning curve can be quick and steep! Whether it’s the design of compensation plans or meeting the needs of the employee while balancing the bank’s goals and objectives, WIB can assist and the bank’s staff. We have taken our popular HR & Training Forum; CFO, Investments & Ops Risk Conference; and our Technology & Security Summit and rolled them up into one comprehensive conference this November in Las Vegas. The Education Summit & Expo is a 5-day Conference featuring tracks for CFOs, Investments, Risk, Tech, Security, Operations, Compliance and HR & Training. Tracks are 2-3 days. Attendees can register for just one or several days. We will have a 1˝ day Track devoted to the HR and Training function in a community bank with such sessions as “How to Step Clearly Through the Field of New Compliance Regulations.” Plan now to join us at what is sure to be a nonstop learning experience!


Training & Marketing – A Winning Partnership
Rebecca Doepke, NewGround

Marketing and sales are common partners, but many banks overlook the critical marriage between marketing and training. One is an expert on your customer base, and the other manages the most direct channel to your clients. It’s only natural these two departments work together.  <read more>

Two Down, Ten to Go! How is Your Training Strategy Working?
Jim Hopkins, JK Hopkins Consulting

February 2010 is just about over, giving us just 10 more months to accomplish the items on the strategic training plan we wrote last year! What? You never wrote a training plan? How is that working for you so far?  <read more

Compensation Benchmarking in a Down Economy
Gayle Appelbaum, Amalfi Consulting

The prolonged market downturn has had a significant impact on salary increases and especially on the size and prevalence of performance-based payouts in the banking industry as a whole. As a result, it can be difficult to establish baseline market compensation levels in years when performance-based payouts (e.g., bonus and equity awards) in the market are non-existent or substantially lower than in more “normal” years.  <read more>

Healthy Relationships   
Martie Woods, Deluxe Corporation

As the concept of recovery seems more and more likely, banks are responding with an eagerness to increase their market share, sell more products and services, and reach out to new audiences. This eagerness is offset, however, by the reality that things have changed. Consumers feel different about their banks than they used to, their needs have changed, and their buying processes modified.  <read more>


Peer Spotlight
Using Training to Motivate, Engage and Retain

Mechanics Bank, Richmond, Calif.

At Mechanics Bank, we have a special training program that has evolved over the years to serve our organization in a number of different ways. We call our program “Managing in the Real World”.  <read more>

Take advantage of another valuable resource from WIB - the WIB Article Archives! You'll find a variety of articles on important topics! 

Click here to explore the WIB Article Archives

Click here to view an electronic version of the latest issue