Advertisements

Conferences & Education

 

 

 

Curriculum:
WIB Relationship Banking Academy

Comprehensive Relationship Selling

Academy Home Page  |  Curriculum  |  Registration Information  |  Location & Travel


The 4 Competencies of Relationship Banking


Relationship Management

Developing a Personal Brand:

  • Define value proposition
  • Why it is important
  • Competitive advantage
  • Develop participant personal brand
  • Holistic banker
  • Measurement of strong personal brand

Relationship Selling

Relationship Selling:

  • Why people buy products
  • Selling style profile
  • Sales effectiveness triangle
  • Matching products and services to business lifecycle
  • Creating systematic sales process
  • Setting sales goals

The Sales Call:

  • 3 objectives to a sales call
  • Effective prospect calls
  • 3 levels of prospects
  • Pre-call planning

Business Acumen

Understanding the Client:

  • 5 types of business
  • Business entities
  • Business segments
  • Understanding the business lifecycle
  • Dealing with personalities
  • Understanding generational differences

Financial Acumen

C & I Lending:

  • Ratio analysis
  • Initial financial indicators
  • Financial impact
  • Financial cause and effect
  • Problem and solution identification
  • Working capital cycle

Valuation:

  • Asset approach
  • Earnings approach
  • Financial impact

Financial Forecasting and Financing Growing Companies:

  • Balance sheet forecasting
  • Properly financing growing companies
  • Financing patterns and structuring debt
  • Sustainable growth

Relationships:

  • ROI profit planning
  • Sales planning reconciliation

Financial Budget and Cash Plan:

  • Case study
  • One-year financial plan
  • Pro forma income statement
  • Pro forma cash budget
  • Sources and uses of cash
  • Comprehensive cash flow

Cash Flow:

  • Cash budget and profit sharing
  • Seasonal financing needs
  • Understanding different types of cash flow
  • Structuring debt
  • Cost Volume Profit

C&I Case Study:

  • Participants complete the case study and send write up to instructor

 

How the Bank Benefits

  • Empowered client-facing business bankers.
  • Bankers doing more with less.
  • Customers use more products – sales volume goes up.
  • More and better loans on the books.
  • Easier to manage and loyal customers.
  • Efficiency of process improves.